CHAPTER XXVIITRUNKING IN MULTI-OFFICE SYSTEMS

Fig. 350. Two-Wire Line CircuitView full size illustration.

Cord Circuit.The cord circuit in somewhat simplified form is shown in Fig. 351. Here again there are but two conductors to the plugs and two strands to the cords. This greater simplicity is in some measure offset by the fact that four relays are required, two for each plug. This so-called four-relay cord circuit may be most readily understood by considering half of it at a time, since the two relays associated with the answering plug act in exactly the same way as those connected with the calling plug.

Fig. 351. Two-Wire Cord CircuitView full size illustration.

Associated with each plug of a pair are two relays1and2, in the case of the answering cord, and3and4in the case of the calling cord. The coils of the relays1and2are connected in series and bridged across the answering cord, a battery being included between the coils in this circuit. The coils of the relays3and4are similarly connected across the calling cord. A peculiar feature of the Kellogg system is that two batteries are used in connection withthe cord circuit, one of them being common to all answering cords and the other to all calling cords. The operation of the system would, however, be exactly the same if a single battery were substituted for the two.

Supervisory Signals.Considering the relays associated with the answering cord, it is obvious that these two relays1and2together control the circuit of the supervisory lamp5, the circuit of this lamp being closed only when the relay1is de-energized and the relay2is energized. We will find in discussing the operation of these that the relay2is wholly under the control of the operator, and that the relay1, after its plug has been connected with a line, is wholly under the control of the subscriber on that line. It is through the windings of these two relays that current is fed to the line of the subscriber connected with the corresponding cord.

When a plug—the answering plug, for instance—is inserted into a jack, current at once flows from the positive pole of the left-hand battery through the winding of the relay2to the sleeve of the plug, thence to the sleeve of the jack and through the cut-off relay to ground. This at once energizes the supervisory relay2and the cut-off relay associated with the line. The cut-off relay acts, as stated, to continue the tip and sleeve wires associated with the jacks to the line leading to the subscriber, and also to cut off the line relay. The supervisory relay2acts at the same time to attract its armature and thus complete its part in closing the circuit of the supervisory lamp. Whether or not the lamp will be lighted at this time depends on whether the relay1is energized or not, and this, it will be seen, depends on whether the subscriber's receiver is off or on its hook. If off its hook, current will flow through the metallic circuit of the line for energizing the subscriber's transmitter, and as whatever current goes to the subscriber's line must flow through the relay1, that relay will be energized and prevent the lighting of the supervisory lamp5. If, on the other hand, the subscriber's receiver is on its hook, no current will flow through the line, the supervisory relay will not be energized, and the lamp5will be lighted.

In a nutshell, the sleeve supervisory relay normally prevents the lighting of the corresponding supervisory lamp, but as soon as the operator inserts a plug into the jack of the line, the relay2establishes such a condition as to make possible the lighting of the supervisorylamp, and the lighting of this lamp is then controlled entirely by the relay1, which is, in turn, controlled by the position of the subscriber's switch hook.

Battery Feed.A 2-microfarad condenser is included in each strand of the cord, and battery is fed through the relay windings to the calling and called subscribers on opposite sides of these condensers, in accordance with the combined impedance coil and condenser method described in Chapter XIII. Here the relay windings do double duty, serving as magnets for operating the relays and as retardation coils in the system of battery supply.

Complete Cord and Line Circuits.The complete cord and line circuits of the Kellogg two-wire system are shown in Fig. 352. In the more recent installations of the Kellogg Company the cord and line circuits have been slightly changed from those shown in Figs. 350 and 351, and these changes have been incorporated in Fig. 352. The principles of operation described in connection with the simplified figures remain, however, exactly the same. One of the changes is, that the tip side of the lines is permanently connected to the tips of the jacks instead of being normally cut off by the cut-off relay, as was done in the system as originally developed. Another change is, that the line relay is associated with the tip side of the line, rather than with the sleeve side, as was formerly done. The cord circuit shown in Fig. 352 shows exactly the same arrangement of supervisory relays and exactly the same method of battery feed as in the simplified cord circuit of Fig. 351, but in addition to this the detailed connections of the operator's talking set and of her order-wire keys are indicated, and also the ringing equipment is indicated as being adapted for four-party harmonic work.

Fig. 352. Kellogg Two-Wire BoardView full size illustration.

In connection with this ringing key it may be stated that the springs7,8,9, and10are individually operated by the pressure of one of the ringing key buttons, while the spring17, connected with the sleeve side of the calling plug, is always operated simultaneously with the operation of any one of the other springs. As a result the proper ringing circuit is established, it being understood that the upper contacts of the springs7,8,9, and10lead to the terminals of their respective ringing generators, the other terminals of which are grounded. The circuit is, therefore, from the generator, through the ringing key, out through the tip side of the line, back overthe sleeve side of the line, and to ground through the spring17, resistance11, and the battery, which is one of the cord-circuit batteries. The object of this coil11and the battery connection through it to the ringing-key spring is to prevent the falling back of the cut-off relay when the ringing key is operated. This will be clear when it is remembered that the cut-off relay is energized by battery current fed over the sleeve strand of the cord, and obviously, since it is necessary when the ringing key is operated to cut off the supply wire back of the key, this would de-energize the cut-off relay when the ringing key was depressed, and the falling back of the cut-off relay contacts would make it impossible to ring because the sleeve side of the line would be cut off. The battery supply through the resistance11is, therefore, substituted on the sleeve strand of the cord for the battery supply through the normal connection.

Busy Test.The busy test depends on all of the test rings being at zero potential on an idle line and at a higher potential on a busy line. Obviously, when the line is not switched, the test rings are at zero potential on account of a ground through the cut-off relay. When, however, a plug is inserted in either the answering or multiple jacks, the test rings will all be raised in potential due to being connected with the live side of the battery through the sleeve strand of the cord. Conditions on the line external to the central office cannot make an idle line test busy because, owing to the presence of the cut-off relay, the sleeve contacts of all the jacks are disconnected from the line when it is idle. The test circuit from the tip of the calling plug to ground at the operator's set passes through the tip strand of the cord, thence through a pair of normally closed extra contacts on the supervisory relay4, thence in series through all the ringing key springs10,9,8, and7, thence through an extra pair of springs12and13on the listening key—closed only when the listening key is operated—and thence to ground through a retardation coil14. No battery or other source of potential exists in this circuit between ground and the tip of the calling plug and, therefore, the tip is normally at ground potential. The sleeve ring of the jack being at ground potential if the line is idle, no current will flow and no click will be produced in testing such a line. If, however, the line is busy, the test ring will be at a higher potential and, therefore, current will flow from the tip of the calling plug to groundover the path just traced, and this will cause a rise in potential at the terminal of the condenser15and a momentary flow of current through the tertiary winding16of the operator's induction coil; hence the click.

Obviously the testing circuit from the tip of the calling plug to ground at the operator's set is only useful during the time when the calling plug is not in a jack, and as the tip strand of the calling plug has to do double duty in testing and in serving as a part of the talking circuit, the arrangement is made that the testing circuit will be automatically broken and the talking circuit through the tip strand automatically completed when the plug is inserted into a jack in establishing a connection. This is accomplished by means of the extra contact on the relay4, which relay, it will be remembered, is held energized when its corresponding plug is inserted in a jack. During the time when the plug is not inserted, this relay is not energized and the test circuit is completed through the back contact of its right-hand armature. When connection is made at the jack, this relay becomes energized and the tip strand of the cord circuit is made complete by the right-hand lever being pulled against the front contact of this relay. The keys shown to the right of the operator's set are order-wire keys.

Summary of Operation.We may give a brief summary of the operation of this system as shown in Fig. 352. The left-hand station calls and the line relay pulls up, lighting the lamp. The operator inserts an answering plug in the answering jack, thus energizing the cut-off relay which operates to cut off the line relay and to complete the connection between the jacks and the external line. The act of plugging in by the operator also raises the potential of all the test rings so as to guard the line against intrusion by other callers. The supervisory lamp5remains unlighted because, although the relay2is operated, the relay1is also operated, due to the calling subscriber's receiver being off its hook. The operator throws her listening key, communicates with the subscriber, and, learning that the right-hand station is wanted, proceeds to test that line. If the line is idle, she will get no click, because the tip of her calling plug and the tested ring will be at the same ground potential. She then plugs in and presses the proper ringing-key button to send out the proper frequency to ring the particular subscriber on the line—if there bemore than one—the current from the battery through the coil11and spring17serving during this operation to hold up the cut-off relay.

As soon as the operator plugs in with the calling plug, the supervisory lamp6lights, assuming that the called subscriber had not already removed his receiver from its hook, due to the fact that the relay4is energized and the relay3is not. As soon as the called subscriber responds, the relay3becomes energized and the supervisory lamp goes out. If the line called for had been busy by virtue of being plugged at another section, the tip of the operator's plug in testing would have found the test ring raised to a potential above the ground, and, as a consequence, current would have flowed from the tip of this plug through the back contact of the right-hand lever of relay4, thence through the ringing key springs and the auxiliary listening-key springs to ground through the retardation coil14. This would have produced a click by causing a momentary flow of current through the tertiary winding16of the operator's set.

Wiring of Line Circuit.The more complete wiring diagram of a single subscriber's line, Fig. 353, shows the placing in the circuits of the terminals and jumper wires of the main distributing frame and of the intermediate distributing frame, and also shows how the pilot lamps and night-alarm circuits are associated with a group of lines. The main distributing frame occupies the same relative position in this line circuit as in the Western Electric, being located in the main line circuit outside of all the switchboard apparatus. The intermediate distributing frame occupies a different relative position from that in the Western Electric line. It will be recalled by reference to Fig. 348 that the line lamp and the answering jack were permanently associated with the line and cut-off relays, such mutations of arrangement as were possible at the intermediate distributing frame serving only to vary the connection between the multiple of a line and one of the various groups of apparatus consisting of an answering jack and line lamp and associated relays. In the Kellogg arrangement, Fig. 353, the line and cut-off relays, instead of being permanently associated with the answering jack and line lamp, are permanently associated with the multiple jacks, no changes, of which the intermediate or main frames are capable, being able to alter the relation between a group of multiple jacks and its associatedline and cut-off relays. In this Kellogg arrangement the intermediate distributing frame may only alter the connection of an answering jack and line lamp with the multiple and its permanently associated relays. The pilot and night alarm arrangements of Fig. 353 should be obvious from the description already given of other similar systems.

Fig. 353. Kellogg Two-Wire Line CircuitView full size illustration.

Dean Multiple Board.In Fig. 354 are shown the circuits of the multiple switchboard of the Dean Electric Company. The subscriber's station equipment shown at StationAand StationBwill be recognized as the Wheatstone-bridge circuit of the Dean Company.

Line Circuit.The line circuit is easily understood in view of what has been said concerning the Western Electric line circuit, the line relay1being single wound and between the live side of the battery and the ring side of the line. The cut-off relay2is operated whenever a plug is inserted in a jack and serves to sever the connection of the line with the normal line signaling apparatus.

Cord Circuit.The cord circuit is of the four-relay type, but employs three conductors instead of two, as in the two-wire system. The relay3, being in series between the battery and the sleeve contact on the plug, is energized whenever a plug is inserted in the jack, its winding being placed in series with the cut-off relay of the line with which the plug is connected. This completes the circuit through the associated supervisory lamp unless the relay4is energized, the local lamp circuit being controlled by the back contact of relay4and the front contact of relay3. It is through the two windings of the relay4that current is fed to the subscriber's station, and, therefore, the armature of this relay is responsive to the movements of the subscriber's hook. As the relay3holds the supervisory lamp circuit closed as long as a plug is inserted in a jack of the line, it follows that during a connection the relay4will have entire control of the supervisory lamp.

Listening Key.The listening key, as usual, serves to connect the operator's set across the talking strands of the cord circuit, and the action of this in connection with the operator's set needs no further explanation.

Ringing Keys.The ringing-key arrangement illustrated is adapted for use with harmonic ringing, the single springs5,6,7, and8each being controlled by a separate button and serving to select the particular frequency that is to be sent to line. The two springs9and10always act to open the cord circuit back of the ringing keys, whenever any one of the selective buttons is depressed, in order to prevent interference by ringing current with the other operations of the circuit.

Two views of these ringing keys are shown in Figs. 355 and 356. Fig. 356 is an end view of the entire set. In Fig. 355 the listening key is shown at the extreme right and the four selective buttons at the left. When a button is released it rises far enough to cause the disengagement of the contacts, but remains partially depressed to serve as an indication that it was last used. The group of springs at the extreme left of Fig. 355 are the ones represented at9and10in Fig. 354 and by the anvils with which those springs co-operate.

Fig. 354. Dean Multiple Board CircuitsView full size illustration.

Test.The test in this Dean system is simple, and, like the Western Electric and Kellogg systems, it depends on the raising of the potential of the test thimbles of all the line jacks of a line whena connection is made with that line by a plug at any position. When an operator makes a test by applying the tip of the calling plug to the test thimble of a busy line, current passes from the test thimble through the tip strand of the cord to ground through the left-hand winding of the calling supervisory relay4. The drop of potential through this winding causes the tip strand of the cord to be raised to a higher potential than it was before, and as a result the upper plate of the condenser11is thus altered in potential and this change in potential across the condenser results in a click in the operator's ear.

Fig. 355. Dean Party Line Ringing KeyView full size illustration.

Fig. 356. Dean Party Line Ringing KeyView full size illustration.

Stromberg-Carlson Multiple Board.Line Circuit.In Fig. 357 is shown the multiple common-battery switchboard circuits employed by the Stromberg-Carlson Telephone Manufacturing Company. The subscriber's line circuits shown in this drawing are of the three-wire type and, with the exception of the subscriber's station, are the same as already described for the Western Electric Company's system.

Cord Circuit.The cord circuit employed is of the two-conductor type, the plugs being so constructed as to connect the ring and thimble contacts of the jack when inserted. This cord circuit is somewhat similar to that employed by the Kellogg Switchboard and Supply Company, shown in Fig. 352,except that only one battery is employed, and that certain functions of this circuit are performed mechanically by the inter-action of the armatures of the relays.

Supervisory Signals.When the answering plug is inserted in a jack, in response to a call, the current passing to the subscriber's station and also through the cut-off relay must flow through the relay1, thus energizing it. As the calling subscriber's receiver is at this time removed from the hook switch, the path for current will be completed through the tip of the jack, thence through the tip of the plug, through relay2to ground, causing relay2to be operated and to break the circuit of the answering supervisory lamp. The two relays1and2are so associated mechanically that the armature of1controls the armature of2in such a manner as to normally hold the circuit of the answering supervisory lamp open. But, however, when the plug is inserted in a jack, relay1is operated and allows the operation of relay2to be controlled by the hook switch at the subscriber's station. The supervisory relay3associated with the calling cord is operated when the calling plug is placed in a jack, and this relay normally holds the armature of relay4in an operated position in a similar manner as the armature of relay1controlled that of relay2. Supervisory relay4is under the control of the hook switch at the called subscriber's station.

Test.In this circuit, as in several previously described, when a plug is inserted in a jack of a line, the thimble contacts of the jacks associated with that line are raised to a higher potential than that which they normally have. The operator in testing a busy line, of course having previously moved the listening key to the listening position, closes a path from the test thimble of the jack, through the tip of the calling plug, through the contacts of the relay4, the inside springs of the listening key, thence through a winding of the induction coil associated with her set to ground. The circuit thus established allows current to flow from the test thimble of the jack through the winding of her induction coil to ground, causing a click in her telephone receiver. The arrangement of the ringing circuit does not differ materially from that already described for other systems and, therefore, needs no further explanation.

Fig. 357. Stromberg-Carlson Multiple Board CircuitsView full size illustration.

Multiple Switchboard Apparatus.Coming now to a discussion of the details of apparatus employed in multiple switchboards, it maybe stated that much of the apparatus used in the simpler types is capable of doing duty in multiple switchboards, although, of course, modification in detail is often necessary to make the apparatus fit the particular demands of the system in which it is to be used.

Jacks.Probably the most important piece of apparatus in the multiple switchboard is the jack, its importance being increased by the fact that such very large numbers of them are sometimes necessary. Switchboards having hundreds of thousands of jacks are not uncommon. The multiple jacks are nearly always mounted in strips of twenty and the answering jacks usually in strips of ten, the length of the jack strip being the same in each case in the same board and, therefore, giving twice as wide a spacing in the answering as in the multiple jacks. The distance between centers in the multiple jacks varies from a quarter of an inch—which is perhaps the extreme minimum—to half an inch, beyond which larger limit there seems to be no need of going in any case. It is customary that the jack strip shall be made of the same total thickness as the distance between the centers of two of its jacks, and from this it follows that the strips when piled one upon the other give the same vertical distance between jack centers as the horizontal distance.

In Fig. 358 is shown a strip of multiple and a strip of answering jacks of Western Electric make, this being the type employed in the No. 1 standard switchboards for large exchanges. In Fig. 359 are shown the multiple and answering jacks employed in the No. 10 Western Electric switchboard. The multiple jacks in the No. 1 switchboard are mounted on3/8-inch centers, the jacks having three branch terminal contacts. The multiple jacks of the No. 10 switchboard indicated in Fig. 359 are mounted on1/2-inch centers, each jack having five contacts as indicated by the requirement of the circuits in Fig. 349.

In Fig. 360 are shown the answering and multiple jacks of the Kellogg Switchboard and Supply Company's two-wire system. The extreme simplicity of these is particularly well shown in the cut of the answering jack, and these figures also show clearly the customary method of numbering jacks. In very large multiple boards it has been the practice of the Kellogg Company to space the multiple jacks on3/10-inch centers, and in their smaller multiple work, they employ the1/2-inch spacing. With the3/10-inch spacing that companyhas been able to build boards having a capacity of 18,000 lines, that many jacks being placed within the reach of each operator.

In all modern multiple switchboards the test thimble or sleeve contacts are drawn up from sheet brass or German silver into tubular form and inserted in properly spaced borings in strips of hard rubber forming the faces of the jacks. These strips sometimes are reinforced by brass strips on their under sides. The springs forming the other terminals of the jack are mounted in milled slots in another strip of hard rubber mounted in the rear of and parallel to the front strip and rigidly attached thereto by a suitable metal framework. In this way desired rigidity and high insulation between the various parts is secured.

Fig. 358. Answering and Multiple Jacks for No. 1 BoardView full size illustration.

Lamp Jacks.The lamp jacks employed in multiple work need no further description in view of what has been said in connection with lamp jacks for simple common-battery boards. The lamp jack spacing is always the same as the answering jack spacing, so that the lamps will come in the same vertical alignment as their corresponding answering jacks when the lamp strips and answering jack strips are mounted in alternate layers.

Fig. 359. Answering and Multiple Jacks for No. 10 BoardView full size illustration.

Fig. 360. Answering and Multiple Jacks for Kellogg Two-Wire BoardView full size illustration.

Relays.Next in order of importance in the matter of individual parts for multiple switchboards is the relay. The necessity for reliability of action in these is apparent, and this means that they must not only be well constructed, but that they must be protected from dust and moisture and must have contact points of such a nature as not to corrode even in the presence of considerable sparking and of the most adverse atmospheric conditions. Economy of space is also a factor and has led to the almost universal adoption of the single-magnet type of relay for line and cut-off as well as supervisory purposes.

Fig. 361. Type of Line RelayView full size illustration.

Fig. 362. Type of Cut-Off RelayView full size illustration.

The Western Electric Company employs different types of relays for line, cut-off, and supervisory purposes. This is contrary to the practice of most of the other companies who make the same general type of relay serve for all of these purposes. A good idea of the type of Western Electric line relay, as employed in its No. 1 board, may be had from Fig. 361. As is seen this is of the tilting armature type, the armature rocking back and forth on a knife-edge contact at its base, the part on which it rests being of iron and of such form as to practically complete, with the armature and core, the magnetic circuit. The cut-off relay, Fig. 362, is of an entirely different type. The armature in this is loosely suspended by means of a flexible spring underneath twoL-shaped polar extensions, one extending up from the rear end of the core and the other from the front end. When energized this armature is pulled away from the core by theseL-shaped pieces and imparts its motion through a hard-rubber pin to the upper pair of springs so as to effect the necessary changes in the circuit.

Fig. 363. Western Electric Combined Line and Cut-off RelayView full size illustration.

Fig. 364. Western Electric Supervisory RelayView full size illustration.

Fig. 365. Line Relay No. 10 BoardView full size illustration.

Much economy in space and in wiring is secured in the type of switchboards employing cut-off as well as line relays by mounting the two relays together and in making of them, in fact, a unitary piece of apparatus. Since the line relay is always associated with the cut-off relay of the same line and with no other, it is obvious that this unitary arrangement effects a great saving in wiring and also secures a great advantage in the matter of convenience of inspection. Such a combined cut-off and line relay, employed in the Western Electric No. 1 relay board, is shown in Fig. 363. These are mounted in banks of ten pairs, a common dust cap of sheet iron covering the entire group.

The Western Electric supervisory relay, Fig. 364, is of the tilting armature type and is copper clad. The dust cap in this case fits on with a bayonet joint as clearly indicated. In Fig. 365 is shown the line relay employed in the Western Electric No. 10 board.

Fig. 366. Kellogg Line and Cut-off RelaysView full size illustration.

Fig. 367. Strip of Kellogg Line and Cut-Off RelaysView full size illustration.

The Kellogg Company employs the type of relay of which the magnetic circuit was illustrated in Fig. 95. In its multiple boards it commonly mounts the line and cut-off relays together, as shown in Fig. 366. A single, soft iron shell is used to cover both of these, thus serving as a dust shield and also as a magnetic shield to prevent cross-talk between adjacent relays—an important feature, since it will be remembered the cut-off relays are left permanently connected with the talking circuit. Fig. 367, which shows a strip of twenty such pairs of relays, from five of which the covers have been removed, is an excellent detail view of the general practice in this respect; obviously, a very large number of such relays may be mounted in a comparatively small space. The mounting strip shown in this cut is of heavy rolled iron and is provided with openings throughwhich the connection terminals—shown more clearly in Fig. 366—project. On the back of this mounting strip all the wiring is done and much of this wiring—that connecting adjacent terminals on the back of the relay strip—is made by means of thin copper wires without insulation, the wires being so short as to support themselves without danger of crossing with other wires. When these wires are adjacent to ground or battery wires they may be protected by sleeving, so as to prevent crosses.

Fig. 368. Monarch RelayView full size illustration.

An interesting feature in relay construction is found in the relay of the Monarch Telephone Manufacturing Company shown in Figs. 368 and 369. The assembled relay and its mounting strip and cap are shown in Fig. 368. This relay is so constructed that by the lifting of a single latch not only the armature but the coil may be bodily removed, as shown in Fig. 369, in which the latch is shown in its raised position. As seen, the armature has anL-shaped projection which serves to operate the contact springs lying on the iron plate above the coil. The simplicity of this device is attractive, and it is of convenience not only from the standpoint of easy repairs but also from the standpoint of factory assembly, since by manufacturing standard coils with different characters of windings and standard groups of springs, it is possible to produce without special manufacture almost any combination of relay.

Fig. 369. Monarch RelayView full size illustration.

Assembly.The arrangement of the key and jack equipment in complete multiple switchboard sections is clearly shown in Fig. 370, which shows a single three-position section of one of the small multiple switchboards of the Kellogg Switchboard and Supply Company. The arrangement of keys and plugs on the key shelf is substantially the same as in simple common-battery boards. As in the simple switchboards the supervisory lamps are usually mounted on the hinged key shelf immediately in the rear of the listening and ringing keys and with such spacing as to lie immediately in front of the plugs to which they correspond. The reason for mounting the supervisory lamps on the key shelf is to make them easy of access in case of the necessity of lamp renewals or repairs on the wiring. The space at the bottom of the vertical panels, containing the jacks, is left blank, as this space is obstructed by the standing plugs in front of it. Above the plugs, however, are seen the alternate strips of line lamps and answering jacks, the lamps in each case being directly below the corresponding answering jacks. Above the line lamps and answering jacks in the two positions at the right there are blank strips into which additional line lamps and jacks may be placed in case the future needs of the system demand it. The space above these is the multiple jack space, and it is evidentfrom the small number of multiple jacks in this little switchboard that the present equipment of the board is small. It is also evident from the amount of blank space left for future installations of multiple jacks that a considerable growth is expected. Thus, while there are but four banks of 100 multiple jacks, or 400 in all, there is room in the multiple for 300 banks of 100 multiple jacks, or 3,000 in all. The method of grouping the jacks in banks of 100 and of providing for their future growth is clearly indicated in this figure. The next section at the right of the one shown would contain a duplicate set of multiple jacks and also an additional equipment of answering jacks and lamps.

Fig. 370. Small Multiple Board SectionView full size illustration.

For ordinary local service no operator would sit at the left-hand position of the section shown, that being the end position, since the operator there would not be able easily to reach the extreme right-hand portion of the third position and would have nothing to reach at her left. This end position in this particular board illustrated is provided with toll-line equipment, a practice not uncommon in small multiple boards. To prevent confusion let us assume that the multiple jack space contains its full equipment of 3,000jacks on each section. The operator in the center position of the section shown could easily reach any one of the jacks on that section. The operator at the third position could reach any jack on the second and third position of her section, but could not well reach multiple jacks in the first position. She would, however, have a duplicate of the multiple jacks in this first position in the section at her right,i. e., in the fourth position, and it makes no difference on what portion of the switchboard she plugs into the multiple so long as she plugs into a jack of the right line.

ToC

It has been stated that a single exchange may involve a number of offices, in which case it is termed a multi-office exchange. In a multi-office exchange, switchboards are necessary at each office in which the subscribers' lines of the corresponding office district terminate. Means for intercommunication between the subscribers in one office and those in any other office are afforded by inter-office trunks extended between each office and each of the other offices.

If the character of the community is such that each of the offices has so few lines as to make the simple switchboard suffice for its local connections, then the trunking between the offices may be carried out in exactly the same way as explained between the various simple switchboards in a transfer system, the only difference being that the trunks are long enough to reach from one office to another instead of being short and entirely local to a single office. Such a condition of affairs would only be found in cases where several small communities were grouped closely enough together to make them operate as a single exchange district, and that is rather unusual.

The subject of inter-office trunking so far as manual switchboards are concerned is, therefore, confined mainly to trunking between a number of offices each equipped with a manual multiple switchboard.

Necessity for Multi-Office Exchanges.Before taking up the details of the methods and circuits employed in trunking in multi-office systems, it may be well to discuss briefly why the multi-office exchange is a necessity, and why it would not be just as well to serve all of the subscribers in a large city from a single huge switchboard in which all of the subscribers' lines would terminate. It cannot be denied, when other things are equal, that it is better to have only one operator involved in any connection which means less labor and less liability of error.

The reasons, however, why this is not feasible in really large exchanges are several. The main one is that of the larger investment required. Considering the investment first from the standpoint of the subscriber's line, it is quite clear that the average length of subscriber's line will be very much greater in a given community if all of the lines are run to a single office, than will be the case if the exchange district is divided into smaller office districts and the lines run merely from the subscribers to the nearest office. There is a direct and very large gain in this respect, in the multi-office system over the single office system in large cities, but this is not a net gain, since there is an offsetting investment necessary in the trunk lines between the offices, which of course are separate from the subscribers' lines.

Approaching the matter from the standpoint of switchboard construction and operation, another strong reason becomes apparent for the employment of more than one office in large exchange districts. Both the difficulties of operation and the expense of construction and maintenance increase very rapidly when switchboards grow beyond a certain rather well-defined limit. Obviously, the limitation of the multiple switchboard as to size involves the number of multiple jacks that it is feasible to place on a section. Multiple switchboards have been constructed in this country in which the sections had a capacity of 18,000 jacks. Schemes have been proposed and put into effect with varying success, for doubling and quadrupling the capacity of multiple switchboards, one of these being the so-called divided multiple board devised by the late Milo G. Kellogg, and once used in Cleveland, Ohio, and St. Louis, Missouri. Each of these boards had an ultimate capacity of 24,000 lines, and each has been replaced by a "straight" multiple board of smaller capacity. In general, the present practice in America does not sanction the building of multiple boards of more than about 10,000 lines capacity, and as an example of this it may be cited that the largest standard section manufactured for the Bell companies has an ultimate capacity of 9,600 lines.

European engineers have shown a tendency towards the opposite practice, and an example of the extreme in this case is the multiple switchboard manufactured by the Ericsson Company, and installed in Stockholm, in which the jacks have been reduced to such small dimensions as to permit an ultimate capacity of 60,000 lines.

The reasons governing the decision of American engineers in establishing the practice of employing no multiple switchboards of greater capacity than about 10,000 lines, briefly outlined, are as follows: The building of switchboards with larger capacity, while perfectly possible, makes necessary either a very small jack or some added complexity, such as that of the divided multiple switchboard, either of which is considered objectionable. Extremely small jacks and large multiples introduce difficulties as to the durability of the jacks and the plugs, and also they tend to slow down the work of operators and to introduce errors. They also introduce the necessity of a smaller gauge of wire through the multiple than it has been found desirable to employ. Considered from the standpoint of expense, it is evident that as a multiple switchboard increases in number of lines, its size increases in two dimensions,i. e., in length of board and height of section, and this element of expense, therefore, is a function of the square of the number of lines.

The matter of insurance, both with respect to the risk as to property loss and the risk as to breakdown of the service, also points distinctly in the direction of a plurality of offices rather than one. Both from the standpoint of risk against fire and other hazards, which might damage the physical property, and of risk against interruption to service due to a breakdown of the switchboard itself, or a failure of its sources of current, or an accident to the cable approaches, the single office practice is like putting all one's eggs in one basket.

Another factor that has contributed to the adoption of smaller switchboard capacities is the fact that in the very large cities even a 40,000 line multiple switchboard would still not remove the necessity of multi-office exchanges with the consequent certainty that a large proportion of the calls would have to be trunked anyway.

Undoubtedly, one of the reasons for the difference between American and European practice is the better results that American operating companies have been able to secure in the handling of calls at the incoming end of trunks. This is due, no doubt, in part to the differences in social and economic conditions under which exchanges are operated in this country and abroad, and also in part to the characteristics of the English tongue when compared to some of the other tongues in the matter of ease with which numbers maybe spoken. In America it has been found possible to so perfect the operation of trunking under proper operating conditions and with good equipment as to relieve multi-office practice of many of the disadvantages which have been urged against it.

Classification.Broadly speaking there are two general methods that may be employed in trunking between exchanges. The first and simplest of these methods is to employ so-calledtwo-way trunks. These, as their name indicates, may be used for completing connections between offices in either direction, that is, whether the call originates at one end or the other. The other way is by the use ofone-way trunks, wherein each trunk carries traffic in one direction only. Where such is the case, one end of the trunk is always used for connecting with the calling subscriber's line and is termed theoutgoingend, and the other end is always used in completing the connection with the called subscriber's line, and is referred to as theincomingend. Traffic in the other direction is handled by another set of trunks differing from the first set only in that their outgoing and incoming ends are reversed.

As has already been pointed out, a system of trunks employing two-way trunks is called asingle-track system, and a system involving two sets of one-way trunks is called adouble-track system. It is to be noted that the terms outgoing and incoming, as applied to the ends of trunks and also as applied to traffic, always refer to the direction in which the trunk handles traffic or the direction in which the traffic is flowing with respect to the particular office under consideration at the time. Thus anincoming trunkat one office is anoutgoing trunkat the other.

Two-Way Trunks.Two-way trunks are nearly always employed where the traffic is very small and they are nearly always operated by having theA-operator plug directly into the jack at her end of the trunk and displaying a signal at the other end by ringing over the trunk as she would over an ordinary subscriber's line. The operator at the distant exchange answers as she would on an ordinary line, by plugging into the jack of that trunk, and receives her orders over the trunk either from the originating operator or from the subscriber, and then completes the connection with the called subscriber. Such trunks are often referred to as "ring-down" trunks, and their equipment consists in a drop and jack at each end. In case thereis a multiple board at either or both of the offices, then the equipment at each end of the trunk would consist of a drop and answering jack, together with the full quota of multiple jacks. It is readily seen that this mode of operation is slow, as the work that each operator has to do is the same as that in connecting two local subscribers, plus the time that it takes for the operators to communicate with each other over the trunk.

One-Way Trunks.Where one-way trunks are employed in the double-track system, the trunks, assuming that they connect multiple boards, are provided with multiple jacks only at their outgoing ends, so that any operator may reach them for an outgoing connection, and at their incoming ends they terminate each in a single plug and in suitable signals and ringing keys, the purpose of which will be explained later. Over such trunks there is no verbal communication between the operators, the instructions passing between the operators over separate order-wire circuits. This is done in order that the trunk may be available as much as possible for actual conversation between the subscribers. It may be stated at this point that the duration of the period from the time when a trunk is appropriated by the operators for the making of a certain connection until the time when the trunk is finally released and made available for another connection is called theholding time, and this holding time includes not only the period while the subscribers are in actual conversation over it, but also the periods while the operators are making the connection and afterwards while they are taking it down. It may be said, therefore, that the purpose of employing separate order wires for communication between the operators is to make the holding time on the trunks as small as possible and, therefore, for the purpose of enabling a given trunk to take part in as many connections in a given time as possible.

In outline the operation of a one-way trunk between common-battery, manual, multiple switchboards is, with modifications that will be pointed out afterwards, as follows: When a subscriber's line signal is displayed at one office, the operator in attendance at that position answers and finding that the call is for a subscriber in another office, she presses an order-wire key and thereby connects her telephone set directly with that of aB-operator at the proper other office. Unless she finds that other operators are talking over theorder wire, she merely states the number of the called subscriber, and theB-operator whose telephone set is permanently connected with that order wire merely repeats the number of the called subscriber and follows this by designating the number of the trunk which theA-operator is to employ in making the connection. TheA-operator, thereupon, immediately and without testing, inserts the calling plug of the pair used in answering the call into the trunk jack designated by theB-operator; theB-operator simultaneously tests the multiple jack of the called subscriber and, if she finds it not busy, inserts the plug of the designated trunk into the multiple jack of the called subscriber and rings his bell by pressing the ringing key associated with the trunk cord used. The work on the part of theA-operator in connecting with the outgoing end of the trunk and on the part of theB-operator in connecting the incoming end of the trunk with the line goes on simultaneously, and it makes no difference which of these operators completes the connection first.

It is the common practice of the Bell operating companies in this country to employ what is called automatic or machine ringing in connection with theB-operator's work. When theB-operator presses the ringing key associated with the incoming trunk cord, she pays no further attention to it, and she has no supervisory lamp to inform her as to whether or not the subscriber has answered. The ringing key is held down, after its depression by the operator, either by an electromagnet or by a magnet-controlled latch, and the ringing of the subscriber's bell continues at periodic intervals as controlled by the ringing commutator associated with the ringing machine. When the subscriber answers, however, the closure of his line circuit results in such an operation of the magnet associated with the ringing key as to release the ringing key and thus to automatically discontinue the ringing current.

When a connection is established between two subscribers through such a trunk the supervision of the connection falls entirely upon theA-operator who established it. This means that the calling supervisory lamp at theA-operator's position is controlled over the trunk from the station of the called subscriber, the answering supervisory lamp being, of course, under the control of the calling subscriber as in the case of a local connection. It is, therefore, theA-operator who always initiates the taking down of a trunk connection,and when, in response to the lighting of the two lamps, she withdraws her calling plug from the trunk jack, the supervisory lamp associated with the incoming end of the trunk at the other office is lighted, and theB-operator obeys it by pulling down the plug.

If, upon testing the multiple jack of the called subscriber's line, theB-operator finds the line to be busy, she at once inserts the trunk plug into a so-called "busy-back" jack, which is merely a jack whose terminals are permanently connected to a circuit that is intermittently opened and closed, and which also has impressed upon it an alternating current of such a nature as to produce the familiar "buzz-buzz" in a telephone receiver. The opening and closing of this circuit causes the calling supervisory lamp of theA-operator to flash at periodic intervals just as if the called subscriber had raised and lowered his receiver, but more regularly. This is the indication to theA-operator that the line called for is busy. The buzzing sound is repeated back through the cord circuit of theA-operator to the calling subscriber and is a notification to him that the line is busy.

Sometimes, as is practiced in New York City, for instance, the buzzing feature is omitted, and the only indication that the calling subscriber receives that the called-for line is busy is being told so by theA-operator. This may be considered a special feature and it is employed in New York because there the custom exists of telling a calling subscriber, when the line he has called for has been found busy, that the party will be secured for him and that he, the calling subscriber, will be called, if he desires.

A modification of this busy-back feature that has been employed in Boston, and perhaps in other places, is to associate with the busy-back jack at theB-operator's position a phonograph which, like a parrot, keeps repeating "Line busy—please call again." Where this is done the calling subscriber,if he understands what the phonograph says, is supposed to hang up his receiver, at which time theA-operator takes down the connection and theB-operator follows in response to the notification of her supervisory lamp. The phonograph busy-back scheme, while ingenious, has not been a success and has generally been abandoned.

As a rule the independent operating companies in this country have not employed automatic ringing, and in this case theB-operatorshave been required to operate their ringing keys and to watch for the response of the called subscriber. In order to arrange for this, another supervisory lamp, termed theringing lamp, is associated with each incoming trunk plug, the going out of this lamp being a notification to theB-operator to discontinue ringing.

Western Electric Trunk Circuits.The principles involved in inter-office trunking with automatic ringing, are well illustrated in the trunk circuit employed by the Western Electric Company in connection with its No. 1 relay boards. The dotted dividing line through the center of Fig. 371 represents the separating space between two offices. The calling subscriber's line in the first office is shown at the extreme left and the called subscriber's line in the second office is shown at the extreme right. Both of these lines are standard multiple switchboard lines of the form already discussed. The equipment illustrated in the first office is that of anA-board, the cord circuit shown being that of the regularA-operator. The outgoing trunk jacks connecting with the trunk leading to the other office are, it will be understood, multipled through theA-sections of the board and contain no relay equipment, but the test rings are connected to ground through a resistance coil1, which takes the place of the cut-off relay winding of a regular line so far as test conditions and supervisory relay operation are concerned. The equipment illustrated in the second office is that of aB-board, it being understood that the called subscriber's line is multipled through both theA- andB-boards at that office. The part of the equipment that is at this point unfamiliar to the reader is, therefore, the cord circuit at theB-operator's board. This includes, broadly speaking, the means: (1) for furnishing battery current to the called subscriber; (2) for accomplishing the ringing of the called subscriber and for automatically stopping the ringing when he shall respond; (3) for performing the ordinary switching functions in connection with the relays of the called subscriber's line in just the same way that anA-operator's cord carries out these functions; and (4) for causing the operation of the calling supervisory relay of theA-operator's cord circuit in just the same manner, under control of the connected called subscriber, as if that subscriber's line had been connected directly to theA-operator's cord circuit.


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